Sweet Crumb Bakery had been selling at local markets for three years. They had a loyal following on Instagram, but they wanted to reach customers beyond their local area. They came to us for an eCommerce website.
The challenge: Sarah, the owner, had no technical experience and a limited budget. She needed a site that was easy to manage herself, looked as good as her cakes, and could handle online orders with delivery.
What we built:
- A WooCommerce store with a clean, appetising design
- Product categories (celebration cakes, brownies, cookie boxes, seasonal specials)
- Online ordering with delivery date selection
- Stripe payment integration
- An order management system Sarah could use on her phone
- Instagram feed integration to showcase her latest creations
The setup:
We used our fixed-price eCommerce package (£1,500) and had the site live within three weeks. Sarah provided all the product photos herself — taken on her phone with natural light — which looked fantastic.
Results after 6 months:
- £4,200/month in online orders (up from £0)
- Nationwide delivery — orders from Scotland to Cornwall
- 40% of orders are repeat customers
- Less time at markets — Sarah now does 2 markets instead of 4, earning more with less effort
"I was terrified of having a website. Simon made it so simple. Now I can't imagine running my business without it." — Sarah, Sweet Crumb Bakery